veterans | Customer Service Rep - Starts ASAP - PAID Benefits!! in Glendale, AZ

Customer Service Rep - Starts ASAP - PAID Benefits!!

  • Aerotek
  • $33,490.00 - 48,470.00 / Year *
  • 19389 N 59th Ave
  • Glendale, AZ 85318
  • Full-Time



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Massive call center in the valley looking to add over 100+ qualified customer service representatives ASAP! No call center experience required. Must have open availability until shift is provided. Great opportunity to move up in the company!

Go direct with the company in 3 short weeks!

Location: i17 & Bell Rd

Schedule: must be open to 1st and 2nd shift everyday (Mon-Sun)

Pay: $13.50/hr

Job Description:

Assist customers via answering primarily inbound calls, up-selling Consumer's products and services:
They assist customers in setting up accounts, canceling accounts, phone trouble shooting, sharing promotional opportunities, etc.
Customer Service position in a large call center environment.
50 calls/day (5.25 CPH), primarily inbound calls

Essential Duties and Responsibilities include the following. Other duties may be assigned.
Talks with customers by phone and receives orders for installation, turn on, discontinuance, or change in service. Provide service courteously, accurately, and efficiently.
Work sitting at a desk at least 95% of daily staffed time, not including scheduled breaks using a computer and talking on the phone to customers.
Solicits sale of new or additional services.
Research complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Ensures customer retention and satisfaction.
Knowledge of commonly used concepts, practices, and procedures within the cellular industry.
Understanding and following of products, services, billing procedures, and sales procedures.
Comply with minimum performance standards including calls per hour, call monitoring scores, occupancy, and attendance.
Making occasional outbound calls for customer service purposes.
Responding to customer correspondence and updating customer personal information.
Ensure customer information stays private, secure, and confidential.




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Associated topics: associate, call center associate, clerk, client service, customer service associate, customer service representative, rep, service agent, technical assistant, telephone


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.