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Duties to include but not limited to:
Answer calls-INBOUND AND OUTBOUND
Assist customers with returns and replacement orders
Research products and parts
Be able to identify vendors and parts needed
Process orders, returns, quotes, create part numbers, etc.
Follow up on quotes, open sales orders, emails, etc.
BILINGUAL Spanish highly preferred (but not required)Good phone and computer skills
Be able to handle difficult customers
Quick learner and willingness to learn
Able to multi-task
Customer Service/Call Center Experience
**Experience researching on accounts is a huge plus, looking up discounts, or investigating account history.
Start Date: January 14th OR 21st
Hours: 8:00-4:30 Monday through Friday
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.