Aerotek is hiring for a Technical Support Rep! The Technical Support Rep will be fielding calls from customers and handling any troubleshooting of company products over the phone.
Candidates require a strong electronic troubleshooting background and expertise, but this will be a role where everything is done over the phone.
Required but not limited to:
-Provide technical support to customers regarding product usage difficulties such as installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives via phone
-Stay current with emerging technology and competition in order to provide technical support
-Writes manuals for all products
-Works from schematics, diagrams, written and verbal instructions
-Can troubleshoot, replicate, and develop solutions for customer issues
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.