• Ally
  • Charlotte , NC
  • Non-Executive Management
  • Full-Time
  • 1523 W Tyvola Rd

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Position Description

Business Support Manager is responsible for creating Executive level presentations and aggregating metrics for key IT and Business routines. The position will work closely with the CIO and staff to build/transform our comprehensive reporting package. The person needs to possess thought leadership, excellent communication skills and ability to work across IT and Business Teams. Should be familiar with technology/IT terminology and be able to articulate complex technical details and issues in concise, business-focused language, and to assist the various technology teams in providing the appropriate level of detail to fit the audience and communication objectives.

Job Responsibilities

* Work alongside IT Leaders to create C-Level PowerPoint decks and handouts
* Create Microsoft Excel spreadsheets and other PC based tools to drive efficiencies (e.g. financial spreadsheets)
* Extract performance metrics from various systems (with an eye on automation) to feed reporting suite and presentations
* Create governance material including funding request, status reports, release/deployment request ,etc.
* Improve our incident management communication
* Set standards/templates for presentations and reporting and educate the staff (as needed)
* Create process flow charts for IT functions
* Proofread and edit material to ensure quality and accuracy


* Extensive experience creating client-facing and Executive presentation decks
* Expert level skills in PowerPoint and Microsoft Word/Excel
* Creative thinker with the ability to generate new ideas and approaches
* Ability to acquire basic understanding of the IT and Business functions
* Attention to detail with emphasis on accuracy and quality
* Editing and proofreading skills
* Excellent verbal and written communication skills
* Ability to meet tight deadlines in a compressed timeline Ability to prioritize and manage timelines that may change frequently
* Works well in both a team environment and independently

Ally Overview

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.

Business Unit/Enterprise Function

Ally's Information Technology (IT) organization is focused on supporting and improving the position of its industry-leading business franchises through cost effective, innovative IT solutions as well as overseeing critical functions that enable the day-to-day operations of the entire Ally Financial enterprise. IT is also responsible for the administration and execution of information protection, disaster recovery and IT risk management.

Total Rewards Information

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Plus, we have a flexible paid-time-off program including time off for volunteer opportunities. Ally's Total Rewards Program is designed to enrich your life at work -- and outside of it and includes:

* Industry-leading 401K retirement savings plan with matching and company contributions
* Wellness program encouraging healthy living with financial rewards
* Flexible health insurance options including dental and vision
* Pre-tax Health Savings Account with generous employer contributions
* Pre-tax commuter benefits
* Other work-life integration benefits including parental and caregiver leave, adoption assistance, backup child and adult/elder day care program, child care discounts, tuition reimbursement, LifeMatters? Employee Assistance Program, subsidized and discounted Weight Watchers? program and other employee discount programs

Ally is an Equal Opportunity Employer

We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.


Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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