Salesforce Systems Analyst II or Sr - PS23884**Location:** **United States****Requisition #:** PS23884**Post Date:** Aug 12, 2019**_In 2017, Anthem establishedthe Salesforce.com Center of Excellence (CoE)_** _toleverage CRM capabilities and maximize the value of future investments byestablishing an operating model to provide in-depth analysis of CRM trends,developing best practices that anticipate business needs, standardizing CRMprocesses to increase efficiency, reduce duplication, and drive consistent CRMEnablement experiences. Fast forward to 2019 and consider these factsabout Anthems Salesforce.com:_+ _100% agile_+ _Supports 16 business units_+ _Has over 300 associates andcontractors_+ _Leverages >100k Salesforce.comlicenses across several platforms_+ _Rapidly expanding to increasestrategic advantage as well as CRM Enablement and adoption.__AnthemsSaleforce.com CoE is developing a dedicated_ **_Solution Consulting team_** _to assist in the development of strategyand advisory services. The team will be comprised of innovators andproblem solvers who apply their digital marketing, CRM and executive-levelbusiness acumen coupled with our proven Salesforce methodology to delivercomprehensive business and CRM engagement strategies that differentiate andwin._**Heres what youll be doing:**As a **Salesforce Systems Analyst** **II or Senior level** you will be responsible fordefining and managing the scope of Business Systems projects. You will also doing the do this:+ Definefunctional, usability, reliability, performance and support requirementsof a system.+ Detailanalysis of current and to be state of complex Salesforce configuration+ Create andperform feature testing and determines environmental needs.+ Provide thelink between the technical and business views of the system by ensuringthat the technical solutions being developed will satisfy the needs of thebusiness.+ Partner withbusiness, architecture and infrastructure and oversees all service levelsto ensure business area satisfaction.+ Definedetail design components with high level architecture blueprints.+ Coordinateintegration activities to ensure successful implementation.+ Ensureeffective monitoring of systems.+ Definedevelopment strategy, standards and support tools.+ Proactivelywork with stakeholders to identify future system opportunities andenhancements.Here is what we need from you:+ Requires BA/BS in information systems or related field; 3 or more years related experience for Systems Analyst Senior and 1 or more years of related experience for Systems Analyst II level; or any combination of education and experience, which would provide an equivalent background+ 1+ years working within the Salesforce platform with a strong understanding of Salesforce related technical operations+ A master at leveraging SFDC development and analysis tools and up-to-date experience with Lightning and the Salesforce Toolkit.+ Sales/Service/Marketing clouds, Console, Profiles, Permission Sets, Views, Chatter, Metadata, Services, APIs, Reporting/Dashboards/Analytics, Integrations preferred+ Experience implementing and supporting AppExchange apps integration+ Proven System Analysis experience working on an Agile project (scrum, sprints, user stories, etc)+ Demonstrated experience writing User Stories+ JIRA experience or equivalent software (required)+ Experience working with Vlocity a plus+ Salesforce certification nice to have : Administrator ADM-201, Sales Cloud Consultant_This position will be located in one of the following office locations:__Atlanta, GA; Richmond, VA; Norfolk, VA; Indianapolis, IN; Mason, OH__Anthem, Inc. is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine, and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers_An Equal Opportunity Employer/Disability/Veteran Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.