Loading some great jobs for you...
Every day, we deliver innovative solutions at the forefront of fintech that help businesses better serve their customers, expand their business, protect themselves from fraud, and reimagine commerce. Formed in 2009 by powerhouse brands Bank of America and First Data, we ve grown to process more than 16 billion transactions at approximately 529,000 merchant locations in 2017 alone. We re a leader with deep expertise and momentum.
Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.
The Small Business Sales Performance Manager (SPM) is a senior level professional individual contributor reporting directly to the Sales Performance Executive responsible for driving performance out of a division of approximately 60-100 associates. The manager creates competitive sales plans to achieve and exceed area objectives. This is a multi-incumbent job assigned to one (and in some cases assigned a dual role) in the following areas: a field division, inside sales by sites and/or retention. The role of the SPM is to provide timely feedback through observation in the field to the Sales Performance Executive and BAMS Small Business Sales Channel leaders on performance, sales activity, and channel strategy opportunities and concerns. In addition, this individual coaches market leaders and sales force to continuously improve sales performance through high quality customer experience and consistent execution of sales processes and fulfillment, delivering significantly more quality relationships, and in turn, revenue. The SPM is tasked with improving sales force effectiveness and productivity by applying talent analytics to hiring, resource planning, performance management, and top talent retention. The position ensures that associates receive focused sales training to improve their performance with effective and professional representation of brand and offerings. This position will be responsible for gathering associate feedback and customer insights on messages, offers, merchandising, and collateral to improve awareness of offerings and elevate sales.
Standard office environment: Work typically involves close visual acuity on a computer to access, view, read, prepare and analyze data and other written communications.
Infrequent travel may occasionally be required for training or meetings.
This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.
Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer s legal duty to furnish information.
Job Segment: Performance Management, Bank, Banking, Manager, Marketing Manager, Human Resources, Finance, Management, Marketing