Under the immediate direction of the Head Teller, the Assistant Head Teller is responsible for helping the branch achieve its checking, service, and operational goals ensuring the teller line team is in conformance with established bank policies and procedures. Demonstrated leadership, dependability, confidentiality, professionalism, teamwork, and excellent communication skills are required.
PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:
Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers.
Superior Service Quality
An Affirmative Action/Equal Opportunity
Employer of protected veterans and individuals with disabilities. Applicants for employment are considered without regard to race, creed, color, religion, sex, gender identity, sexual orientation, marital status, genetic information, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard. Also, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sealed Record Notice
An applicant for employment with a sealed record on file with Commissioner of Probation may answer no record with respect to an inquiry here in relative to prior arrests, criminal court appearances or convictions. An applicant for employment with a sealed record on file with the Commissioner of Probation addition, any applicant for employment may answer no record with respect to any inquiry relative to prior arrests, court appearances, and adjudications in all cases of delinquency or as a child in need of services which did not result in a complaint transferred to the superior court for criminal prosecution.
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