Senior Business Analyst

Blue Cross Blue Shield Association in Chicago, IL

  • Type: Full Time
position filled


Subject matter expert (SME) in the facilitation and gathering of business requirements to support BCBSA. Responsibility includes identifying the impact to the various business models including Plan facing communications. Provide subject matter expertise in all phases of the project life cycle through implementation of the enhancement. Reviews change requests and operational strategies for new products and emerging issues providing sound recommendations for the approval or denial of requests through the Commercial Markets Release process. Develop a solid understanding of the business that’s supported by the applications.


Responsibilities include but are not limited to:

  • Partner with Plan representatives, Plan or Governance work groups and other user groups. Gather and assess stakeholder needs and perform analysis to transform the various inputs into business requirements that support enhancements to BCBSA applications.
  • Assists in the assessment of solutions, provides recommendations and analyzes Plan specific and system-wide impacts associated with solutions.
  • Perform requirement walkthroughs with technical and user groups to confirm acceptance of business requirements, prototypes and UI mockups.
  • Develop business requirements using various methodologies.
  • Responsible for ensuring all artifacts are completed timely and updated as needed.
  • Facilitate in the development, design, implementation and production support for new products and enhancements to existing software tools.
  • Act as liaison with stakeholders on implementing new enhancements and supporting the development workflows and/or policies and procedures.
  • Prepare for and participate in stakeholder communication forums which may include workgroups, customer calls, emails, webinars, or training.
  • Works with business and technical staff to assure effective and successful implementation of business and system enhancements by analyzing technical and functional requirements, and by the planning, the execution (as applicable), and the support of user acceptance testing.
  • Identify opportunities for improvement and innovation based on industry/cross-industry knowledge and experience. Assist with training or mentoring opportunities within the Business Application Team.
  • Qualifications

    Required Basic Qualifications:

  • Bachelor’s Degree in business or information systems or equivalent work experience
  • Minimum of 5 years’ experience specifying requirements for software applications
  • Minimum 3 years’ experience in a software development methodology
  • Proficiency in Microsoft Office products (Excel, Word, PowerPoint Visio, SharePoint)
  • Experience working with complex, distributed systems
  • Expertise in application or process
  • Experience in productive meeting facilitation
  • Familiarity with one or more development lifecycle methodologies
  • Preferred Basic Qualifications:

  • Blue Cross and Blue Shield or Healthcare Industry experience
  • Experience working in a dynamic multi-disciplinary team environment that is customer oriented
  • Agile Scrum Certification
  • CBAP (Certified Business Analyst Professional)
  • CCBA (Certification of Capability in Business Analysis)
  • Equal Opportunity Employer

    Blue Cross Blue Shield Association is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, disability, veteran status, genetic information or any other legally protected characteristics

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