Bose Corporation - Entertainment and Media Industry
9201 Nicollet Ave
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Sales SpecialistAs a Sales Adviser you will create extraordinary experiences inspiring customers to own Bose products. You will skillfully uncover the customer needs and identify the best solution. You will be curious about products, initiatives and engagements and agile in applying the learning. You will bring customers closer to the Brand with enthusiasm, sharing stories and demonstrations that enhance the customer experience.Role has responsibility for:Creating extraordinary experiencesSelling products and services offered in our storesDelivering outstanding personalized customer engagementsBuilding customer relationships to create Bose ownersAssist in tasks associated with effectively operating a Bose Retail StorePrimary Responsibilities:Achieves individual and team sales goals through the use of customer first engagement strategies and by employing Bose engagement tools as appropriate.Delivers on our Brand promise through exceptional customer focus and serviceDemonstrates passion, enthusiasm, drive and confidence to succeed.Increases customer base through building customer relationships and active participation in personal trade activitiesHelps to implement Bose visual merchandising standards and execute promotional strategiesPositive approach and willingness to participate in all store trainings and certifications to continually enhance effectiveness and customer experienceTransfers value by recommending products based on benefits, not merely technical featuresKey Performance Indicators:Achievement of daily, weekly, monthly individual and store sales goalsStore team premium salesConversionEmail capture compared to goalIndividual Average Ticket Productivity Results (sales per hour worked) units per transactionIndividual Mystery Shop scores compared to goalCore Competencies:Models Bose Essence & Values at all timesStrong interpersonal skills: approachable, empathetic, engaging, good listener, authentic, respectful.Professional and positive demeanor in words and actions, body language and grooming.Excellent written and verbal communicationStrong individual sales, engagement and demonstration skillsAccurately assesses customer needs, wants and priorities while building sincere connection and gain customers trust'Asks for the sale' using tactful words and appropriate timingHolds self accountable for attaining sales resultsBuilds and maintains a clientele of new and repeat customers and stays in touch with each as appropriateDisplays commitment to customers, team and businessFunctional Competencies:Retail sales in premium-branded, service-orientated storePassion for and understanding of Bose products and our technology portfolioConfident and proficient in using current digital technologiesConsumer Electronics industry helpfulJob Specifications:Reports to Store ManagerFlexibility with schedule, as hours worked will be based on the needs of the business.Other duties as assignedEducation/Experience:High School DiplomaMust be at least 18 years of ageMinimum 2 years related experienceBOSERSRBose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail and let us know the nature of your request and your contact information. Associated topics: b2c, door to door, electronic commerce, residential, residential customer, residential sales, retail, retailer
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.