Child Support Project Consultant
Employment Type: Full-Time
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at.
**_Annual Planning_** ** Owning the process for identifying and prioritizing IT and Business initiatives for development/implementation in the future. Key processes include maintaining an Organization Roadmap, facilitating scoring/prioritization of initiatives, reviewing project charters, reviewing work plans, and participating in meetings through all phases of initiatives and projects.**
**_Strategic Three-year Planning_** ** Owning the process completed every three years to identify strategic goals for the state program (current plan runs through 2020)**
**Key processes include writing the plan with inputs from key stakeholders throughout the process; reviewing and updating as needed: mission, vision and core values; identifying current trends and issues; identifying strengths and weaknesses; identifying possible opportunities and potential/real challenges**
**Develop and Maintain Child Support System Metrics**
+ **Gather and analyze key data which provides insight into the program**
+ **Gather and analyze key data which provides metrics related to specific initiatives**
+ **Schedule regular meetings to review and discuss data metrics**
**Project Support and Other Responsibilities**
+ **Plan agenda for weekly project management meeting**
+ **Plan and organize other meetings as needed**
+ **Help prepare agenda and notes for monthly Steering Committee meeting.**
+ **Help prepare agenda and notes for bi-weekly Contract meeting with client PMO.**
**Job Skills and Qualifications:**
+ **Deep knowledge of Child Support Enforcement systems and processes.**
+ **At least 10 years experience using and/or supporting these systems.**
+ **Management experience preferred.**
+ **Business and IT planning experience in a public sector human services environment required.**
+ **Experience working in an IT project management framework with understanding of SDLC, waterfall, and Agile processes.**
+ **Experience working with data warehouse data and ability to use the data and produce meaningful analysis with spreadsheets, charts and graphs.**
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:.
Not ready to apply?for general consideration.
**Requisition ID** _2019-14455_
**Primary Location** _US-PA-Harrisburg_
**Employment Type** _Full-time regular_
**Category** _Client Relationship Management / Service Delivery_
Associated topics: bandwidth, ccna, ccnp, internet, linux, perl, router, software services, troubleshoot, vpn
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