CTS CM Program Specialist

Employment Type

: Full-Time


: Miscellaneous

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**CTS CM Program Specialist**

The Core Talent Services (CTS) Operations Management team strives to provide improved customer experiences by focusing on continuously improving the operational effectiveness, increased accuracy, efficiency, consistency and cost effectiveness in all CTS processes.

**Work you ll do**

The program centralizes the management of external contractors and vendors to avoid risk, reduce spend, improve efficiency and enhance the quality of vendor relationships and their respective products and/or services. Under the direction of the CTS CM Manager and CTS VRM Leader, this Specialist role will manage day-to-day contractor and vendor requests. He/she will serve as the point person for stakeholders, TP s, and agency inquiries, tracking and fulfilling of requests using Salesforce, Fieldglass/Ascendify and participating in the development and deployment of process efficiencies. The Specialist will also connect and develop relationships with colleagues in Procurement, OGC, Risk, Talent and Finance. This position is focused on reporting 30% of the time.

+ Independently manage contractor requests and inquiries, performing the tasks associated with the selection, procurement, on-boarding, maintenance and offboarding of contractors

+ As an advocate to our business, work directly with Strategic Procurement Services, OGC, National Office of Independence and Risk on an as needed basis to secure third party, staff augmentation contracts and ensure all compliance activities are executed and tracked

+ Assist with the fulfillment for all 3rd party contractors, leveraging Strategic Procurement, OGC and Risk on an as needed basis

+ Assist with the fulfillment for 3rd party contractors leveraging our preferred vendor program

+ Review all intake requests in queue and actively address requests with the stakeholder groups. Triage the various requests and educate stakeholders on options based on their business needs

+ Facilitate Selection of TP Candidate with FSS

+ Contract Selected Candidates (e.g., CSA, MSA, SOW, Amendment, WCW)

+ Participate in RFPs/RFI s on the behalf of our stakeholders by collaborating with Strategic Procurement Services

+ Lead the effort to process the necessary on-boarding/offboarding tasks to ensure a seamless integration of contractors by collaborating with other CTS groups

+ Collaborate with India on onboarding, offboarding, invoice processing and maintenance

+ Manage the storage of program documentation and updating necessary tasks (i.e. SPS tracking, contracts, CSOF, Ascendify, Fieldglass)

+ Effectively communicate on opportunities with the CTS CM Manager

+ Leverage the SOPs and workflow within Fieldglass and Ascendify

+ Support CTS CM Manager in regards to vendor relations and correspondence

+ Independently manage day to day workload, documenting productivity metrics on a period basis

**The team**

The mission of Core Talent Services (CTS) improves efficiencies and operational excellence, deliver strategic and transactional services, institutionalize operations efficiencies and quality and enhance ability to scale and reduce cost structure. CTS focus on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Centers of Excellence (CoEs).

Category: Human Resources

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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