At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational valuesintegrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovationinform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.Description
Emerson Automation Solutions is seeking a Digital Employee Engagement - Program Director to join our team. This newly created position will focus on driving a range of improved digital employee experiences which leverage modern digital tools. This program will impact 58,000 global employees and seeks to increase employee satisfaction, collaboration, and productivity. Our approach will start by understanding user's needs and building a roadmap to solve for them. With this human centered design approach, the Program Director will refresh internal websites (intranet), internal portals for sales, services and marketing and the delivery methods used to enable our sales people and channel partners. The Program Director will create the long-term roadmap and work with a steering team to align resources, funding and timing. This role will report directly to the Vice President of Digital Customer Experience and will work closely with senior leadership, as well as collaborating with World Areas and Emerson businesses.
Plan, develop and execute a range of initiatives and projects which directly support Emerson's business strategies.
Lead the Program Steering team to identify and establish an annual set of initiatives with clear objectives, KPIs and timelines; and align the organization to this plan
Understand the key alignment points of the Emerson Automation Solutions business strategy and focus on programs to accelerate business outcomes
Create a roadmap of high level requirements based on inputs from formal discovery projects, working teams, past programs, user data and focus groups; prioritize based on business opportunity
Collaborate internally with Digital Customer Experience, Marketing, HR, IT, Business Units, World Areas, Functional Leaders and other supporting teams to scope and execute the projects needed to implement new intranet sites and portals; ultimately moving off legacy platforms
Establish the global design standards and the degree of standard vs flexible implementation
Manage relationships with design agencies, technology vendors and implementation partners
Develop and implement internal communications plans and training to inform, engage and drive adoption of employees and channel partners
Measure employee engagement, satisfaction and usage to recommend areas of improvement and future elements of the roadmap
Up to 40 % domestic & international travel required
Relocation available and determined based on need
Bachelor of Arts or Bachelor of Science
8+ years of experience in marketing, program or software management
Demonstrated comfort around executive level management
Successful at developing, writing and executing clear plans, timelines, and budgets
Familiarity managing outside agencies, contractors, and associated budgets
Proficient in analyzing and reporting metrics with actionable recommendations for continuous improvement
Strong communicator with the ability to work across functions, leadership levels and varying motivations
No calls or agencies please. Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.