Manhattan Implementation Analyst III

Employment Type

: Full-Time


: Information Technology


AboutFedEx Supply Chain

FedExSupply Chain, a subsidiary of FedEx Corp. (NYSE\: FDX), is a leader in thethird-party logistics industry offering a diverse service portfolio thatenables commerce for businesses. With a proven track record of innovation andoperational excellence, FedEx Supply Chain takes a consultative approach tooptimize logistics processes, implement innovative technology and drivecontinuous improvement. By leveraging best practices and the world-renownedFedEx network, FedEx Supply Chain delivers leading solutions that provideflexibility, enable scalability and improve cost-effectiveness for customers.Through more than 11,000 employees, 130 operations and 35 million square feetof warehouse space, FedEx Supply Chain manages nearly 150 million packages andprocesses 358 million returns each year. For more information, go

WeHave .

  • Astrong FedEx brand consistently ranked among the world s most admired andtrusted employers.

  • Atop notch leadership team with the experience needed to grow and develop yourcareer.

  • Anopen mind for new ideas and creative methods.

  • Astrong compensation and benefits package, including health, vision, dental,401k with a strong match and much more!

GeneralSummary .

Responsible forperforming tasks involved in providing support to business critical productionenvironments utilizing best of breed Warehouse Management Systems along withinterface systems exchanging high volume transactions between internal andexternal applications.

This position will beresponsible for ..

  • Participate inall phases of production support of applications and components inmulti-technology, business-critical systems.

  • Gatherrequirements and design the most accurate and efficient solution possible.

  • Must be able todisplay ability to logically work through problems to create solutions sobusiness operations contractual service level agreements are maintained.

  • Analyzing andreengineering repetitive failed processes to drive out risk.

  • Work closely withdevelopment team to ensure that all have an accurate understanding of thesolution to limit rework to the minimum.

  • Maintainunderstanding of interface specifications and configuration options.

  • Documentrequirements and solutions according to the business SDLC process.

  • Work withImplementation and program management teams to transition new customer anddevelopment projects into normal day to day activities.

  • Establish andmaintain strong working relationships with co-workers, the business community,external customers, consultants, contractors, and vendors.

  • Stay up-to-dateon current and future warehouse execution technologies, capabilities andtrends.

  • Follow changecontrol methodology in day-to-day activities.

  • Work toestablish, maintain, and update strategy (methodology, processes, standards,tools, services) used in implementing supply chain systems.

  • Ability to workwell in distributed teams with effective communication skills to ensure theirtasks and ideas are effectively understood. This includes but is not limited toproactively providing status updates, identifying areas and opportunities forimprovement, and escalation of problems and issues to managers.

  • Follow corporatevision, mission and values in daily activities. Follow the highest ethicalstandards in all activities undertaken.


You might be a greatfit if .


  • Bachelor degreein Computer Science, Business, or Engineering preferred, and 6-8 years ofprogressively responsible business experience implementing or supporting large,complex, business critical systems preferred.

  • In lieu ofdegree, high school diploma or GED and at least 10 years of related experience.

  • Manhattan ScaleWarehouse Management System is a must.

  • Supply chainwarehouse execution systems with high volume transaction interfaces a must.

  • Strong businessknowledge and understanding in at least one of the following areas\: WarehouseManagement, Labor Management, Transportation Management.

  • GoodCommunication Skills with high degree of verbal and written proficiency bothtechnical and operational.

  • Knowledge ofenterprise hardware platforms such as UNIX and/or Linux servers and Oraclerelational databases is a plus.

  • Outgoing, actionoriented self-starter who enjoys a fast paced dynamic environments.

  • Strongproficiency in Oracle SQL for application development a must.

  • Knowledge of UNIXa strong plus.

  • Customer servicedriven.

  • Strong teamplayer.

Physical/Cognitive Requirements

With orwithout accommodation\:

  • Ability to followpolicies and procedures.

  • Ability to read,write and interpret information.

  • Ability to add,subtract, multiply and divide.

  • Ability to usehands to finger, handle, or feel.

  • Ability tosit/walk/stand for up to 8 hours per day.

  • Must possessvisual acuity, i.e., close, distance, and color vision, depth perception andthe ability to adjust focus.


FedExSupply Chain will make reasonable accommodations in compliance with theAmericans with Disabilities Act of 1990. Reasonableaccommodations are available for qualified individuals with disabilitiesthroughout the subsequent application process.

FedEx Supply Chain is an equal opportunity employer. We evaluate qualifiedapplicants without regard to race, color, religion, sex, sexual orientation,gender identity, national origin, disability, veteran status, and other legallyprotected characteristics.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

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