Job Description :

GENERAL OVERVIEW

Provides front desk support for the facility. Provides a first impression for all who visit of extraordinary customer service. Answers phones, greets visitors, distributes mail, copies and faxes, signs for packages and various general administrative duties.

ESSENTIAL RESPONSIBILITIES

  • Operates telephone to answer, screen and/or forward calls, providing information, taking messages, or scheduling appointments. (40%)
  • Greets persons entering facility, determines nature and purpose of visit, and directs or escorts them to specific destinations. (30%)
  • Performs administrative support tasks, such as filing, maintaining records and information/document transmission. (10%)
  • Collects, sorts, distributes and prepares incoming and outgoing mail. (10%)
  • Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided. (10%)
  • Performs other duties as assigned or required.
  • QUALIFICATIONS

    Minimum

  • Excellent customer service and organizational skills required.
  • Preferred

  • Knowledge of personal computer preferred
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    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.



    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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