Shift Supervisor

Employment Type

: Full-Time


: Non-Executive Management

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Key is currently seeking a Shift Supervisor for Key's residential program for adolescent males in Methuen, MA.

All candidates must posess strong verbal, written, and organizational skills; must have a car for work use; must be at least 21 years or older, and have a clear background records check.

Methuen, MA

Qualifications: The Shift Supervisor (SS) is an hourly mid-level management position with a Bachelor's degree in a human services related field and 1- 2 years of direct care experience required. All candidates must be 21 years of age or older; have a valid state driver's license; and, have a legally registered and insured car for work use. Must be MAP certified.


Responsibilities: The Shift Supervisor provides on-site management assistance during his/her shift in the areas of program administration, client and family services, and staff training:

  • Program administration coordinate program services, activities, and schedules
  • Personnel administration - ensuring adherence to agency and program policies
  • Attend weekly supervisory team meetings as directed by the Program Supervisor
  • Lead shift and coordinate daily program activities and assign responsibilities to caseworker staff
  • Help to ensure clients receive quality services that comply with standards and regulations
  • Develop positive working relationships with funding sources and all other collaterals
  • Promote family-centered and strength-based philosophies within the program
  • Staff training and development- assist staff in their assessment and treatment of clients
  • Ensures adherence to safety procedures
  • Provide crisis intervention and behavioral management in accordance to Key policy
  • Able to work beyond a traditional work schedule including nights, weekends and some holidays
  • Benefits include: $16.50 hourly wage, medical, dental and optical insurances; short-term disability and life insurance; tuition assistance; paid vacation and holidays; paid sick and personal time; retirement program; wellness benefit; pre-tax childcare, and more.

    Benefits include

    The Key Program is a private, non-profit human services agency whose mission is to assist at-risk and court-involved children/adolescents and their families to develop positive life skills so they may pursue productive and rewarding lives. Key works in conjunction with the MA Department of Children & Families (DCF), MA Department of Youth Services (DYS), the MA Department of Mental Health (DMH) and the RI Department of Children, Youth & Families (DCYF) and is an agency provider of both community-based outreach services and residential treatment programming.

    All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.

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