Desktop and Network Support

Compensation

: $58,360.00 - $91,330.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



RESPONSIBILITIES:Kforce has a client in search of a Desktop and Network Support in New York, NY.
Duties:
Providing day-to-day desktop and server support by monitoring, classifying and prioritizing service request sent to the helpdesk queue, mailbox or by phone
Process service request to the appropriate queue and communicate to keep the user informed about the status of their ticket
Provide desk-side and phone support to resolution
Configuring and maintaining hardware (Desktops, laptops, iPads, mobile devices, printers, AV systems and all other peripherals) and software (Windows, IOS, MS Office, Adobe)
Work closely with the other IT teams on system maintenance and configuration projects
REQUIRED SKILLS:
B.A. or B.S. degree required
Workstation Operating Systems - Microsoft Windows 10/8/7:
Microsoft Office 365/2016
Apple Mac OS/iOS
Android OS
Anti-virus, SAPM, spyware tools
Detail desktop, laptop, and mobile device maintenance & repair skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Associated topics: assistant, client support, customer support, excel, help desk, msword, support, system support, technical support specialist, troubleshoot * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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