Systems Operations Senior Analyst
Employment Type: Full-Time
Industry: Information Technology
Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services. This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures.
Performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and escalate to senior associates.
Follows procedures for startup and shutdown of core systems, recovery procedures, scheduling, backups, and monitors batch processes.
Troubleshoots order entry and market data connectivity issues with clients, exchanges, market centers, and network providers.
Reviews system capabilities, department workflow, and scheduling requirements.
Configures, installs, maintains and upgrades computer systems hardware and software.
Administers and maintains security of operating systems.
Performs recovery procedures, scheduling and backups, and monitors batch processes.
Performs and maintains security of operation systems.
Education Required: Degree qualified in Computer Science, Information Systems or other related discipline or equivalent work experience in Data Center, Trading, Computer, or Network Operations.
Experience Required: At least 3 years.
Special Qualifications: Certifications relevant for the role are meritorious.
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
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