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NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on Facebook, Twitter, YouTube and Instagram.

POSITION SUMMARY This position is for a Access and Identity Support Engineer. The engineer will be responsible for providing application support for access and identity platforms used by NYU Langone Health employees. He/she will also work on implementing initiatives, enhancing applications and automating manual processes thereby improving productivity.

  • Implement patches, updates, and fixes following established change management processes.
  • Participate in the development and maintenance of technical infrastructure including server configuration.
  • Develop scripts/utilities to automate tasks.
  • Assess new technologies and recommend infrastructure improvements.
  • Assist in establishing production processes and performance objectives.
  • Work with development team on code promotions and configuration.
  • Manage application performance, including response, throughput, and availability.
  • Provide support for enterprise access and identity platforms while effectively communicating issues and providing guidance to other technical teams driving issue resolution.
  • Deploy and manage infrastructure in multiple data centers.
  • Interface with developers to understand requirements and deliver timely support. Troubleshoot problems that involving applications, database, and network.
  • Apply appropriate tools to analyze, identify, and resolve technical problems.
  • Provide after hours support as needed.


  • Linux and/or Windows server administrationAccess and Identity Management solutions (Oracle Identity & Access, ADFS, Shibboleth)
  • Web and application server administration (Tomcat, WebLogic)
  • Database and SQL knowledge is a plus
  • Knowledge of Cloud and Dev Ops technologies (Kubernetes, Docker, Gitlab) is a plus
  • Experience working with monitoring tools (Nagios, Grafana, Oracle Enterprise Manager)
  • Excellent verbal and written communications skills
  • Proven strong analytical and trouble shooting skills
  • Detail oriented, flexible and thrives in a team-oriented environment
  • Organized, responsive and highly thorough problem solver
  • B.S. in Computer Science or related field

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Position Summary:
Independent contributor IT professional, applying technical expertise in one or more IT disciplines. Provides and maintains a reliable technical infrastructure to effectively serve the customer community. This may include running, maintaining, and troubleshooting systems, servers, networks, and/or desktop environments; responding promptly and effectively to customer problems and either directly resolving the problems or escalating to the appropriate resource and monitoring its effective resolution. Receives general direction, work in progress is reviewed routinely.

Minimum Qualifications:
Typically requires 4 or more years of experience and BA/BS degree or equivalent.

Preferred Qualifications:

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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