NYU School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu, and interact with us on Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Practice Improvement Coord.

In this role, the successful candidate The New York University School of Medicine's Center for Healthful Behavior Change, housed in the Division of Health and Behavior within the Department of Population Health, is leading a new federally-funded initiative that involves partnerships with the NYU School of Medicine, several large Federally Qualified Health Centers (FQHCs) including the Family Health Centers at NYULH. The purpose of this project is to guide the implementation of team-based care through a practice facilitation model with targeted healthcare providers, patients and systems within the New York City catchment area. Interventions will focus on hypertension control in Hispanic patients followed in the healthcare clinics. We will engage providers in learning collaboratives, peer coaching and best practice dissemination with the ultimate goals of improving health outcomes, reducing overutilization of services, and enhancing the delivery of patient-centered care.
This new initiative will be led by Dr. Antoinette Schoenthaler, Director of the Psychosocial Unit in the Center for Healthful Behavior Change.

Job Responsibilities:

  • Participate in and help oversee clinical quality performance improvement and measurement activities related to this program.
  • Provide evidence-based approaches to health care professionals on the identification and management of hypertension
  • Provide technical assistance to practice staff to assist with deploying and sustaining evidence-based quality improvement in cardiovascular health
  • Present educational information via various modes that may include in-person learning sessions and webinars
  • Work with other entities within NYULMC and Family Health Centers at NYU to efficiently improve quality while complying with clinic regulations
  • Provide support to improvement teams to effect process improvements, and communicate effectively about their projects, both orally and in web-based standardized summary reports
  • Serve as data acquisition consultant for appropriate production and custom performance measurement projects throughout NYULMC and NYU Lutheran
  • Work with NYULMC, Family Health Centers at NYU, and others to facilitate timely and accurate data acquisition, analysis, and reporting
  • Provide timely, accurate, and thorough clinical review for cases of interest
  • Design, conduct, and supervise regular and thorough assessments of clinical intervention and data quality
  • Prepare and present reports, both oral and written, to a variety of audiences, concerning current organizational performance
  • Communicate progress or concerns to the Practice Performance Improvement and Operations Manager, and other necessary staff as needed

Additional Position Specific Responsibilities:
We are seeking qualified Practice Improvement Coordinators to work directly with clinics/clinicians identified by program leadership to support practice transformation efforts. The Practice Improvement Coordinators will be serially embedded in practices, where they will assess readiness, improve protocols and workflows, train staff and providers, facilitate cross-practice collaborative learning and move practices towards transformation.
The Practice Improvement Coordinators will report to the Manager, Practice Performance Improvement and Operations, while working closely with Dr. Schoenthaler, all co-Investigators, and external partners.

Minimum Qualifications:
To qualify you must have a

1. Minimum Bachelor degree in pertinent field (clinical informatics; information management; biostatistics; epidemiology; public health; quality improvement, health care administration; or similar field);
2. 2-3 years of experience in facilitating and managing multidisciplinary teams, working with professionals with a variety of skills and backgrounds;
3. Facility with the tools and techniques of quality performance measurement: measure design; data sources; data management; data analysis; graphic display of results (such as run charts, control charts, dashboards);
4. Skills in project management, performance improvement, time/change management, Lean/SixSigma a plus;
5. Familiarity with clinical information, including diagnostic coding and clinical databases;
6. Facility with Microsoft Office suite, including proficiency in Word, Excel, PowerPoint, and Access;
7. Familiarity with other database and analytic tools a plus;
8. Excellent written and oral communication skills for a variety of audiences

Preferred Qualifications:
1. Master's degree in pertinent field (clinical informatics; information management; biostatistics; epidemiology; public health; quality improvement, health care administration; or similar field);
2. 3-5 years of experience in facilitating and managing multidisciplinary teams, working with professionals with a variety of skills and backgrounds;
3. Demonstrated quality improvement skills (such as Lean certification or black belt Six Sigma training), and expertise in both clinical and operational redesign

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU School of Medicine's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Position Summary:
The New York University School of Medicine's Center for Healthful Behavior Change, housed in the Division of Health and Behavior within the Department of Population Health, is leading a new federally-funded initiative that involves partnerships with the NYU School of Medicine, several large Federally Qualified Health Centers (FQHCs) including the Family Health Centers at NYULH. The purpose of this project is to guide the implementation of team-based care through a practice facilitation model with targeted healthcare providers, patients and systems within the New York City catchment area. Interventions will focus on hypertension control in Hispanic patients followed in the healthcare clinics. We will engage providers in learning collaboratives, peer coaching and best practice dissemination with the ultimate goals of improving health outcomes, reducing overutilization of services, and enhancing the delivery of patient-centered care.
This new initiative will be led by Dr. Antoinette Schoenthaler, Director of the Psychosocial Unit in the Center for Healthful Behavior Change.

Minimum Qualifications:
1. Minimum Bachelor degree in pertinent field (clinical informatics; information management; biostatistics; epidemiology; public health; quality improvement, health care administration; or similar field);
2. 2-3 years of experience in facilitating and managing multidisciplinary teams, working with professionals with a variety of skills and backgrounds;
3. Facility with the tools and techniques of quality performance measurement: measure design; data sources; data management; data analysis; graphic display of results (such as run charts, control charts, dashboards);
4. Skills in project management, performance improvement, time/change management, Lean/SixSigma a plus;
5. Familiarity with clinical information, including diagnostic coding and clinical databases;
6. Facility with Microsoft Office suite, including proficiency in Word, Excel, PowerPoint, and Access;
7. Familiarity with other database and analytic tools a plus;
8. Excellent written and oral communication skills for a variety of audiences

Preferred Qualifications:
1. Master's degree in pertinent field (clinical informatics; information management; biostatistics; epidemiology; public health; quality improvement, health care administration; or similar field);
2. 3-5 years of experience in facilitating and managing multidisciplinary teams, working with professionals with a variety of skills and backgrounds;
3. Demonstrated quality improvement skills (such as Lean certification or black belt Six Sigma training), and expertise in both clinical and operational redesign



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.


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