Cisco Telecom Engineer (Peoria)

Employment Type

: Full-Time


: Telecommunication/Wireless/Cable

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Telecom Specialist (contract) Libertyville, IL

Optomi, in partnership with a financial products and services organization, is seeking a Telecom Specialist. This person will be the go-to-person for support around Cisco Unified Communications. We are looking for someone with a strong technical aptitude and customer service skills.

What the right person will enjoy:

  • Work with a nationwide financial organization with brand recognition
  • Long term, rolling contract offering insurance and a 401k plan
  • Opportunity to learn as the organization goes through a call center transformation
  • Apply today if your background includes:

  • Experience supporting end users in person and remotely
  • Technical experience with Cisco Unified Communications Manager
  • Understanding of voice, video, data, and mobility for virtual collaboration
  • Hands on experience resolving tickets
  • Top candidates will also have:

  • Cisco certifications (CCNA or CCNP)
  • Responsibilities:

  • Own the support for nationwide users with Cisco Unified Communications Manager
  • Respond to tickets, call, emails, and in person requests
  • Utilizing Cisco provisioning tools
  • Work cross functionally with other members of the infrastructure team

  • Associated topics: asic, cable technician, design engineer, electrical, electronics, frequency, hardware, nortel, opnet, system engineer

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