Sr. - New York


: $77,920.00 - $127,920.00 /year *

Employment Type

: Full-Time


: Government

Since 2011, Percolate has addressed the enormous challenges presented by enterprise marketing operations, and has been foundational in the development of new categories of marketing technology - Content Marketing Platforms (CMP) and Marketing Resource Management (MRM). Percolate has been recognized as the only consensus leader in these emerging categories by analyst firms like Forrester, Gartner, and SiriusDecisions - a growing space that represents more than $4 billion in potential annual revenue.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Percolate to help manage its recruitment and hiring process on Percolates behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under the Privacy Shield. You can obtain a copy of the standard contractual clauses by contacting us at

Today, Percolate serves over 600 brands. Some of the worlds largest companies including Microsoft, Cisco, Cigna, Electronic Arts, and Bosch use Percolate to help them deal with one of the fundamental challenges facing all marketers - orchestrating their marketing processes and enabling the best possible customer experiences. Percolates Global Services and Customer Success team works with some of the largest brands in the world to help them leverage the Percolate platform to transform how they market to their customers. During the sales cycle, we partner with prospective customers to understand and map their priorities and objectives to a tailored implementation scope and plan for each customer. During the initial deployment, our implementation and technical services teams work with our customers to deliver on that plan. And ultimately, we support long-term customer success through ongoing services, support, education and adoption programs, all designed to drive value for the customer and our end users. Our goal is to create customer champions that want to tell their personal and business networks about their experience with Percolate, and the transformation they have experienced with the The System of Record for Marketing.

Your personal data will be retained by Percolate for six (6) months after notifying you of the outcome of the recruitment exercise. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

As a Senior Implementation Associate, you will report to the Team Lead, Senior Implementation Manager. As a Sr. Implementation Associate at Percolate, you will be responsible for executing a customer implementation from start-to-finish. You will have overall project management responsibility for the project, as well as responsibility for aligning the customers business strategy with with the Percolate solution, running alignment workshops and keeping any integration work streams aligned with the overall goals and schedule of the implementation. #LI-MT1

As a Senior Implementation Associate, you will report to the Team Lead, Senior Implementation Manager.

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Percolate are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.


Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

  • 2-3+ years of experience in the enterprise software space working directly with customers, preferably leading implementations or owning the customer relationship
  • Prior experience in a Consulting or Professional Services organization
  • Prior experience with enterprise scale software implementations and systems integration is required
  • Demonstrated experience working with global F500 organizations is desirable
  • If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

  • Strong written and verbal communication skills including C-Level presentation experience
  • Ability to build consultative relationships with senior members of marketing and IT management
  • A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

  • Ability to identify business challenges and shape solutions that fit with the Percolate platform vision
  • Ability to understand enterprise software products, and talk fluently about the product to non-technical users and buyers
  • A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

  • PMP certification is a plus, but not required
  • Willingness to travel - usually only 25% - but may vary by customer
  • An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

  • Bachelors Degree (preferably in Business, Marketing or Information Systems)
  • Understanding of common digital marketing technology practices preferred
  • An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


  • Drive customer implementations to successful launch by managing scope, budget, timeline, resources and the customer relationship
  • Plan, manage and communicate the progress of the implementation, both internally and externally

  • Associated topics: ccnp, cloud, computer science, computer system, fiber, information technology, internet, ipv4, network, topology * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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