• Pharmscript
  • $32,750.00 -47,810.00/year*
  • Fair Lawn , NJ
  • Healthcare - Allied Health
  • Full-Time
  • 11-16 Plaza Rd

JOB DESCRIPTION
The Pharmacy Technician - Customer Service is responsible for triaging incoming calls from Nursing Facility to process and coordinate for patient care.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Triaging of incoming phone calls from Nursing Facilities
Processing of verbal requests for medication
Providing status or confirmation of medication delivery
Troubleshooting
Outgoing clarifications of medication orders and patient demographic data
Coordination of incoming Medication Orders both via fax and by electronic interface
Competencies
Attention to detail
Collaboration Skills
Communication
Decision Making
Discretion
Performance Management
Problem Solving/Analysis
Reliability
Teamwork
Technical Capacity
Supervisory Responsibility
There is no supervisory responsibility for this position
Work Environment:
This position operates in a long-term care facility. This role may use standard office and/or pharmacy equipment such as computers, phones, photocopiers, filing cabinets, rolling carts, fax machines and etc. A large portion of work shall be performed in the long-term care facility where the noise may be loud.
Physical Demand:
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:
May sit or stand seven (7) to ten (10) hours per day
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
May be necessary to work extended hours as needed
May lift and/or move up to 25 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role
Additional Notes:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
There is no travel expected for this position
Education and Experience
Must be willing to become registered Pharmacy Technician in the State of New Jersey within two weeks of joining .
Previous customer service experience preferred
Long Term Care experience preferred
Previous Retail Pharmacy and Hospital Pharmacy experience accepted
Knowledge of Brand Name/Generic medications
Moderate to advanced computer skills required
Professional demeanor with excellent communication skills
Framework/DocuTrack knowledge a plus
Able to work independently as well as in a diverse, team environment
Company Profile:
Behind every script there is a patient. And behind every thriving healthcare facility there is a seamless pharmacy experience. At PharmScript, we are healthcare professionals first. Through precision, persistence and innovation, we seek to earn the trust of providers, residents, patients, and their loved ones every day, with every delivery.
EEO Statement
PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state or local law.
EO/Minorities/Females/Disabled/Veterans
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Associated topics: medical lab science, medical laboratory science, mlt, pathology, services, surgical technologist, technician iv, technician lab, technologist, testing

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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