1. Maintain the cleanliness of the food and beverage operations:
Sweeps and mops the entire kitchen, dish areas, restaurant line, and Banquet Pantry areas, and walk-in coolers.
Washes and clears counters, shelves, and Queens.
Washes dish area and kitchen mats.
Assists cafeteria attendant and cooks with set-up and breakdown and cleanliness of cafeteria.
Monitors trash and recycling levels in all areas and removes when needed.
Washes pots and pans and returns them to proper place after cleaning.
Scrubs kettles, skillets, and all floor drains.
Follow all safety and security procedures.
2. Maintains supply of clean china, glassware, silver, etc. for all hotel outlets:
Cleans china, silverware, and glassware by operating dish machine or by hand as needed.
Places bus pans in cook's line; cleans dirty dishes as needed.
Keeps cook line well stocked with china/hot plates and saut? pans.
Keeps glassware organized at all times, storing dishware in the proper location.
Polishes all silver when needed.
Empties all dirty dishware in the employee cafeteria, washes and returns to the proper location.
Assists in the breakdown of banquet functions; washes dishes from functions.
3. Works as a Team member to maintain pleasant work environment:
Maintain a positive inter-departmental relationship through the hotel and with outside vendors.
Follows the Carlson Attendance Policy.
Reports to work dressed according to Carlson Grooming Standards.
4. Creates 100' guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations:
Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100' Guest Satisfaction.
5. Performs other duties as required by Management to provide 100' Guest Satisfaction and genuine hospitality to our Guests.
High School Diploma or equivalent required;
Experience in similar position within an upscale restaurant environment is preferred;
Excellent attention to detail;
Must possess the ability to handle multiple tasks;
Excellent communication and interpersonal skills;
Must possess a team spirited attitude and a willingness to help;
Ability to effectively communicate with department managers, team members and guests;
Ability to retain and give general hotel information.
Ability to lift and carry up to 50 pounds;
Ability to stand for long periods of time;
Ability to hear with 100' accuracy;
Ability to exert well paced mobility for an eight (8) hour shift.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.