Job ID REQ_97786 FACILITY Henrietta Medical Campus LOCATION Henrietta, New York
As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.
STATUS: Per diem
LOCATION: Henrietta Campus
* 2 year degree or equivalent combination of education and work experience required * Intermediate computer skills * Excellent customer service and communication skills * Bilingual preferred
* Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments * Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable * Billing & Payments. Collect and process payments when applicable
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran