• Salesforce.com
  • San Francisco, CA
  • Information Technology
  • Full-Time
  • 99 Ringold St

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Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits and educators so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We're here to help; visit us at Salesforce.org.

Job CategorySalesforce.org - Products and Technology

Job Details

Sr. Program Manager, Philanthropy Cloud - Salesforce.org


+ Initiate programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, creating program structure, and securing cross-functional support.

+ Driving teams through the Software engineering experience using Agile and demonstrated analytical and technical skills.

+ Lead Steering Committee meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and support the strategic vision of each program.

+ Develop strong partnerships with functional leaders to drive focus on business objectives. Be a trusted partner for executive management to ensure program success.

+ Support workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, milestones, etc. (cross functional - Product Owners, Scrum Masters, TechOps, Release Eng, Capacity, Functional Managers, Release Management).

+ Provide visibility to program status (key decisions, dependencies, issues, risks, metrics, etc.) on an ongoing basis through push status reporting (to all stakeholders, team members, and interested parties).

+ Manage \"program/feature\" dependencies across multiple teams, scrum teams, functions, divisions, and stakeholders.

+ Anticipate and aggressively remove obstacles that slow down or prevent project teams from delivering on project goals.

+ Provide monthly program reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations)

+ Create a collaborative environment that fosters creativity, innovation, and learning.

+ Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change.

Experience/Skills Required (please apply only if you meet at least the minimum MUST requirements captured below):

+ MUST REQUIREMENT: 6-10 years (Senior Manager)/10-15+ years (Director) of enterprise software/technical program or engineering management experience at an enterprise technology company.

+ MUST REQUIREMENT: 6+ years of solution management experience for infrastructure, software, or data services (SaaS experience).

+ MUST REQUIREMENT: 3+ years of successfully implementing and managing SaaS product development programs; keen understanding of the SaaS business model and its product development lifecycle.

+ Ability to understand technical subjects and technologies relevant to the program.

+ Strong organizational, project management, analysis, and communication skills.

+ Ability to work well as a member of a highly integrated team composed of both technical and non-technical members.

+ Comfortable bending between the tactical and strategic.

+ Ability to manage/juggle competing priorities without loss of efficiency.

+ Thorough understanding of the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.

+ Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.

+ Excellent analytical and problem solving skills with a history of hands-on, detail orientation.

+ Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.

+ Ability to successfully collaborate with all functions functions across the entire company.

+ Experience with Portfolio Management.

+ A service oriented minded person who \"Thinks Customer.\"

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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