Operations Manager

Employment Type

: Full-Time


: Non-Executive Management

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**Unit Description** **Sodexo Senior Living** is changing the way society sees Senior Living, one resident at a time. We are currently seeking a **Food Service Manager** **(I)** for the **Masonic Care Community of Utica, New York** . This is a 400 Resident Premiere Retirement Community with senior living services including independent living, home care, adult residential care, rehabilitation and long term care. The Food Operations Manager is responsible for resident meals in the Health Pavilion. This position oversees 23 household kitchens and a team of Residential Aides. Responsibilities include: working hand in hand with Nursing, Housekeeping and Nutrition to assure Resident Aides are meeting standards of service and sanitation. Human Resource management of Resident Aides including : interviews, hiring recommendation, training, schedules and performance evaluations. Instilling a hospitality culture through training, coaching and resident/staff interaction. **We are seeking a Food Operations Manager who has the following skillset:** + Healthcare experience / knowledge of modified diets + Servsafe Certification and knowledge of HACCP monitors + Five Star Dining experience + Ability to train & develop employees to deliver amazing dining experiences + Experience in customer service and customer relations + Upscale catering and food production skills + Computer skills to work in food, labor, and financial systems **The best-qualified candidate will consistently provide:** + Excellent customer service. + Delivery of a world-class dining program daily. + On-Going team training and + continuously develop, and implement processes to improve resident and client engagement. If this sounds like an opportunity that interests you, we invite you to **apply** ! Sodexo is social; we invite you to interact with us on the following social media platforms, or our Career Center blog! **LinkedIn:** **Career Center Blog:** **Position Summary** Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement. Key Duties - Establishes a safe work environment - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan - Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies **Qualifications & Requirements** Basic Education Requirement - Associate's Degreeor equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. **System ID** _85845_ **Category** _Food Service_ **Relocation Type** _No_ **Employment Status** _Full-Time_
Associated topics: cultivate, fertilize, manage, manufacture, mow, plant, plant management, production management, ship, watering

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