TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
For more information about TIAA, .
TIAA is seeking a **Sr.Desktop Engineer** whose primary focus will be the packaging and distribution of Microsoft and third-party patches, via SCCM, to physical and virtual (VDI) desktops on a scheduled and as-needed basis. This position will support business users, application owners and engineering teams throughout all stages of the process. This position can be located at one of our major hub offices (i.e. Charlotte, NC, Chicago, IL, Broomfield, CO, Denver, CO or Iselin, NJ).
**KEY RESPONSIBILITIES AND DUTIES:**
+ Provide patch packaging and distribution for anenterprise desktop environment utilizing SCCM and scripting tools likePowerShell or other applications and tools
+ Schedule and administer related change controlprocess from initial input to final distribution
+ Continually drive improvements includingprocess waste reduction and automation
+ Support application packaging and distributionto include reporting, incident response, and advanced trouble shooting
+ Act as operating system and third-partypatching Subject Matter Expert to business users, senior management, security,and other associates/teams
+ Create and follow documented procedures
+ Engineer Workstation policies andconfigurations with SCCM, Active Directory Group Policy Objects (GPOs). IvantiUser Workspace Manager and PowerShell to manage and maintain Windows desktopoperating environment
+ Leverage SCCM and SQL Reporting to develop andimplement SCCM database reports and queries to support projects, operationalprocesses, and endpoint system health
+ Diagnose advanced and difficult Windows OSdesktop and productivity application and internet browser issues at an advancedsupport level
+ Provide training and knowledge sharing tointernal engineering, support and business associates
+ Minimum of three (3) years' desktop patchingexperience from initial patch download to distribution
+ Minimum of three (3) years' experience with SCCM
+ Minimum of one (1) year scripting experience(i.e. VB, PowerShell, Bash, Shell)
+ Bachelor's degree
+ Familiarity with change control processes -ITIL/ITSM
+ Familiar with Ivanti User Workspace Manager
_EqualEmployment Opportunity is not just the law, it's our commitment. Read moreabout the_ _._
_If youneed assistance applying due to visually or hearing impaired, please email_ _._
_We are anEqual Opportunity/Affirmative Action Employer. We will consider all qualifiedapplicants for employment regardless of age, race, color, national origin, sex,religion, veteran status, disability, sexual orientation, gender identity, orany other legally protected status._
+ **Requisition ID: 1720756**
**Post Date:** 2 days ago Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.