veterans | Customer Service Representative - Insurance Agent Trainee in Daytona Beach, FL

Customer Service Representative - Insurance Agent Trainee

  • TTEC
  • $46,210.00 - 122,530.00 / Year *
  • 257 FL-483
  • Daytona Beach, FL 32114
  • Full-Time
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Knowledgeable. Active Listener. Problem Solver. It's what connects us... and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Property and Casualty Licensed Agent - Inbound Customer Service with TTEC in Daytona, Florida.

About TTEC:

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Life at TTEC:

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading...

As a TTEC Customer Experience Champion, You'll Enjoy:


Highl y competitive pay
Paid property and casualty license and product training
Continuing education credits (CEUs)
License and renewal fees
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes...all the competitive pay and benefits you'd expect

What You'll be Doing:


Take your customer service skills to the next level. We support one of the nation's most respected insurance providers whose mission is built to support veterans and their families. If you have the desire and the motivation, we'll train you to learn the insurance industry and become a Licensed Property & Casualty Agent.

You'll earn as you learn with paid training, paid license fees and paid continuing education. Once you become a licensed agent, you'll be taking inbound calls and other member inquiries.

On a typical day, you'll:
Take inbound calls to answer queries from customers
No cold calling
Ability to understand the members' life events that may offer sales cues for additional opportunities to meet the member's needs and facility the member's financial security
Deliver amazing customer experiences

Why You? What You Bring - or will need to be successful:

Being bold, passionate and real. It's what connects us here at TTEC. Does the following describe you as well?

Desire to train and become an active Property and Casualty License Insurance Representative
6 months of customer service experience
Ability to work in a dynamic and changing environment
Ability to be empathetic, positive and upbeat written and verbal communications
1-year experience multitasking in a Windows operating system computer environment
High school graduate or equivalent

Apply Today:
Click on the Apply Now button. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions. Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course). If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!

Career Changers welcome here:


Time to change your career? Whether you've spent your career on the admin side as a receptionist, assistant, or in support roles or you've been in retail, restaurant or hospitality, we believe you have the skills it takes to join our insurance sales and customer service teams.

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

Company Description:

At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer-whether it's face-to-face, online, over the phone, on social media, or via a mobile app-simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you'll get to help create them for others. So, jump on board, join our journey, and take your career amazing places along the way!

Associated topics: call center, client, guest, insurance agent, insurance sales agent, lead sales agent, retail, sales professional, sales representative, sell


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.