• Wells Fargo
  • $88,020.00 -181,590.00/year*
  • Charlotte, NC
  • Information Technology
  • Full-Time
  • 4223 David Cox Rd

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Job Description

At Wells Fargo, we have one goal: to satisfy our customers financial needs and help them achieve their dreams. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.


Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs larger than Starbucks and The Gap combined.


Our environment continues to be one of the heightened standards, raised risk consciousness, and regulatory requirements. As part of the First Line of Defense, this role will provide leadership support to ensure that Enterprise Information Technology is accountable for risks associated with technology activities, current and emerging risk identification, measurement, assessment, control, mitigation, monitoring and reporting. This role will work regularly with EIT teams and Second Line functions to ensure a strong control environment exists for compliance with technology laws, regulations, and rules.

Enterprise Information Technology Policy Governance

The Technology Policy Governance development and revision process requires an understanding of policy development, control objectives and policy frameworks necessary to update and maintain a well-managed stack of policies for the EIT Organization. Candidate will manage the end-to-end development and revision process, working directly with the Policy teams, Corporate Policy Office, Technology Risk Management Oversight, and risk domain consultants to usher the EIT stack of policies and procedures through the development and revision process.

Accountable for reviewing and providing feedback on policy content to ensure alignment with EIT and CPO policy framework, risk frameworks and risk appetite.

Process Management Capabilities:

  • Clear understanding of Policy Management
  • Clear understanding of policies and standards associated with Technology Risk- drive quality and completeness of content in line with established guidelines and frameworks highlight gaps in content and propose solutions
  • Work to define the approach to streamline current lifecycle of policy development and revision, develop pipeline-reporting capabilities leveraging automation and the identification of efficiencies to drive improvement.
  • Consult with policy and process managers on design and implementation of policy requirements to ensure business EIT authored Policies are clear and effective.
  • Work closely with Policy Adherence team to drive alignment of policy requirements to key risk information and enable policy adherence monitoring and reporting

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization

Other Desired Qualifications

Experience managing governance programs and/or policy oversight programs within a risk management environment
Experience in compliance, operational risk, IT systems security, business process mgmt. or financial services, (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk)
Demonstrated ability to effectively execute in a large, diverse, matrixed organization
Demonstrated knowledge of Technology and Security risk framework COBIT, FFIEC, NIST, ITIL, COSO, BASEL, and OCC Heightened Standards
Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines.
Comprehensive knowledge and understanding of strategic elements of financial, operational, technical and regulatory environments across a complex global services environment
Professional certifications such as CPA, CSCP, CRCM, CGEIT, CRISC, CITP, CISA, CISSP desired but not required


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Associated topics: business advisory, business analysis, business analyst, business systems, client, consult, consultant, customer, information technology consultant, sales

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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