Specialist, Integrated Solutions, Forecasting and Planning

Employment Type

: Full-Time


: Advertising/Marketing/Public Relations

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Specialist, Integrated Solutions, Forecasting and Planning



West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2017 sales of $1.6 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.

Job Summary:

The Specialist, Integrated Solutions Forecasting & Planning is responsible for working across the organization to evaluate demand to ensure appropriate resources, planning and support capability are in place to facilitate a successful Integrated Solutions program.

Essential Duties and Responsibilities:
  • Works with Integrated Solutions Program Management team, Analytical Services, and Project Management teams for each of the service organizations to understand customer program requirements and timelines
  • Utilize business tools (such as SAP, CRM) to evaluate forecast demand and scheduled hours to create capacity models
    • Review templates, radmaps and proposals
  • Generate and/or update Integrated Solutions proposals as needed
  • Review CRM Integrated Solutions opportunities for compliance, tracking and reporting
  • Communicate and explain capacity plans using models to make recommends for meeting customers critical timelines
  • Identify and communicate process gaps and make recommendations for optimization
  • Attend internal teams meetings such as NPG weekly meeting, Business Review, and Demand Review
  • Coordination of the service codes in SAP
  • Other duties as assigned
Education and Experience:
  • Bachelor s degree in Business Administration or Supply Chain
  • 3 5 Years of experience
  • Experience in a laboratory or Pharmaceutical company preferred
  • Capacity modeling and allocation planning
Knowledge, Skills and Abilities:
  • Confident, self-starter who can independently own the process, present facts and be able to communicate with people at all levels and departments
  • Knowledge with planning or scheduling tools such as SAP or MS Project
  • Strong analytical, quantitative and organizational skills, including trend analysis
  • Leading edge analytical capabilities including high level excel and working knowledge of optimization
  • Excellent written and oral communication
  • Computer proficiency in Microsoft Excel, Word, and Power point, Power BI.
  • Must be able to function in a fast paced, constantly changing environment
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Able to comply with the company s safety policy at all times
  • Able to comply with the company s quality policy at all times.
  • Non-US only where required for certain levels
Physical and Travel Requirements
  • Limited physical demands in office environment; travel not likely
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please send an email to ...@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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