Technology Implementation Associate Director
Compensation: $105,360.00 - $158,170.00 /year *
Employment Type: Full-Time
Industry: Executive Management
Governance, Risk & Compliance (GRC) is a division of Wolters Kluwer that provides a broad spectrum of solutions, services and expertise to legal, finance, risk and compliance professionals and small business owners to help manage myriad governance, risk and compliance challenges in dynamic markets and regulatory environments, globally. GRC Solutions serves more than 350,000 customers in more than 150 countries, including 70% of Fortune 500 companies, 92% of the world's top banks, 90% of the Am Law 100 and more than 300,000 small businesses. The division has a global footprint, with workforce in 28 countries. Our clients include corporate legal departments, insurers, small businesses, financial services companies, brand professionals, underwriters, governments and compliance and risk professionals.
The Technology Implementation Associate Director will be responsible directly or for leading more junior team members on engagements to install, configure and support WKFS OneSumX applications, having a good knowledge of the WKFS products, understanding how WKFS clients use the products to meet their regulatory obligations, translating requirements into design documents, preparing usage documentation for client use, documenting data flow and mapping data requirements, building data interfaces, testing the implementation and providing technical training on WKFS products.
The Technology Implementation Associate Director will act as, or operate under, the engagement Project Manager while working on client assignments. As the most senior technology consultant in the Professional Services team, the Technology Implementation Associate Director will also train, guide and monitor more junior technical consultants on the Professional Services team.
+ Lead and participate in project based OneSumX product implementations, either at the customers location or remote.
+ Assist the customer in defining and analyzing technical requirements, translating requirements into technical specifications, testing and then implementing our solutions.
+ Lead requirements gathering process to understand customers business objectives and needs.
+ Lead deployment (setup and migration) and the validation (testing) of the solution, while assuring a constant follow-up and evaluation of the situation.
+ Install or guide more junior staff installing OneSumX prerequisites, including IIS, SQL Server, SSIS, SSRS, and associated technologies on the banks infrastructure
+ Install or guide more junior staff installing the OneSumX Solution on the banks infrastructure, including configuration of the security.
+ Build or guide more junior staff building data interfaces between the customer source systems and the OneSumX data layer, build reports and dash boards.
+ Debug and troubleshoot implementations, including debugging complex SQL code, query optimization, performance tuning, etc.
+ Participate in presentations, workshops and status meetings.
+ Work closely with end-users to create, produce and deliver documentation and training programs to ensure the smooth handover of all implemented software modules.
+ Play an advisory role with our customers applying knowledge and expertise gained through participation in multiple projects and exposure to both standard and customized solutions.
+ Train, guide and monitor more junior technical consultants on the Professional Services team.
+ Provide client and market feedback to WK Product and development teams
+ Perform other duties as assigned by manager.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Associated topics: administrative, assistant, asso, associate, chief operations officer, document, facilities, front office, operation, staff
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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