• Xerox
  • Methuen , MA
  • Non-Executive Management
  • Full-Time


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Xerox/ Staples On-site Project Manager (19003144)

Job Description

Xerox/ Staples On-site Project Manager(

Job Number:

19003144)

Description

Critical Skill Attributes:

  • OrganizationalSkills & Problem Solving
  • Exceptionalability to plan, multi task and follow up on daily responsibilities andrequests.
  • Takes initiativeto solve daily operational challenges
  • Experienceworking in a corporate environment
  • Customer focusedwith the goal of making it easy for our store associates and customers
  • Energetic,self-motivated, and results-oriented
  • Ability to managetime effectively to achieve desired results
  • Continuouslystrives to improve process and quality
  • Automation Skills
  • Advancedabilities with Microsoft Excel. Ability to effectively use Microsoft Word and PowerPoint.
  • Ability tonavigate and resolve issues by using all technologies available to Staplesusers including: IS Support tools, and Microsoft Office
  • Understanding ofDigital Print, Finishing and Workflow concepts is preferred
  • InterpersonalSkills
  • Ability to effectivelyand professionally communicate with internal and external customers.
  • Strong teamplayer with a positive attitude who thinks in advance and leverages theappropriate resources necessary to accomplish the tasks at hand.
  • Welcomes performancefeedback on a regular basis.
  • Collaborative& flexible work ethic; Able to work seamlessly cross functionally in acomplex organization.
  • Excellentcommunication skills with active listening and succinct and clear verbaldelivery with discretion and judgment to frame responses appropriately, andaccurately judge when immediate escalation is warranted.
  • Responsibilities

  • Process and manage allrelocations and IDR (CRID dates)
  • Produce weekly Relocationreport
  • Equipment install and removal issueresolution
  • Manage and report on NAFD (no answer from device)
  • Manage and report on MACD (move, add, change, delete)
  • Submit Staples ACE communications for all copieractivity
  • Resolve All 3rd levelescalations
  • Resolve all Staples Remedy tickets related toXerox
  • Supplymanagement
  • Submit and manage all electrical requests on behalf ofStaples
  • Analyst engagement for supportissues
  • Submit extension, buyout and retentionrequests as directed by Staples
  • Resolve invoice issues
  • Support and maintain accuracy of asset locations
  • Schedule, track and report on Marketing Associateinitiatives and progress
  • Manage large scale deployments/expirations. Provideand track weekly plans and status updates
  • Provide data analytics and input on placementstrategies
  • Utilize dataanalytics to drive service actions and improvements
  • Qualifications

    Candidate Education :
  • Bachelors Degree
  • Professional Certifications:Preferred Relevant professional qualifications (e.g. PMI or PRINCE 2 and ITIL)
  • Candidate Background :
  • Minimum Experience in successfully delivering projects to required scope, quality, timescale and budget
  • Minimum Experience of managing projects in a small to medium outsourced contract environment
  • Minimum Project related change management experience
  • Preferred Experience of Xerox Technology; of Xerox Partner Technology; and of Managed Print Services. Will have a network of relations across the relevant parts of the Xerox business and be capable of leveraging that network in support of achieving workstream and project goals.

  • Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to ...@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

    Primary Location

    United States-Massachusetts-Framingham

    Other Locations

    United States-Massachusetts-Boston

    Travel

    Yes, 25 % of the Time

    Employee Status

    Regular
    Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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