• XPO Logistics
  • High Point , NC
  • Customer Service/Call Center
  • Full-Time
  • 1129 Meadowlawn Ave


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Logistics done differently.
At XPO Logistics, we believe that positive financial results are what fuel our growth and keep us at the top of our industry. As the Senior Analyst of Collections, your strong work ethic and attention to the small details will help ensure that we maintain those positive results. You?ll work with various team members and customers to oversee and improve our collections processes. Become a part of our rapidly growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.

Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you?ll do on a typical day:
  • Consolidate and analyze financial data to identify customer payment and cash collection trends; assemble and summarize data to effectively communicate findings to leadership
  • Develop financial models through benchmarking and process analysis to forecast cash collections; track and determine cash flow position by analyzing actual results in comparison to forecasts
  • Develop and maintain metrics for all cash application and collection processes
  • Automate calculation and distribution of weekly metrics
  • Track factoring at end of the quarter to ensure that all factoring and collection targets are met; work with management teams to ensure attainment of monthly, quarterly and annual targets
  • Create process flows for cash collections and credit
  • Establish relationships with key customer Accounts Payable personnel to facilitate cash collection and credit processes
  • Review bad debt and disputes, and work with Account Managers to resolve; develop appropriate contacts with the Account Management team to help drive collections and identify dispute information related to past-due accounts
  • Assist the Pricing group with the approvals of terms and credit limit exceptions
  • Become the subject matter expert (SME) for the cash application process and provide direction to the team in India
What you need to succeed at XPO:
At a minimum, you?ll need:
  • Bachelor?s degree in Accounting, Finance, Business or a related field
  • 5 years of experience in a financial role or similar analyst role
  • Knowledge of ERP systems (Oracle), HFM, financial planning software, Microsoft BI and related technologies
  • Experience with large databases with the ability to utilize data from various BI systems
  • Proficiency in Microsoft Office (Excel)
It?d be great if you also have:
  • MBA
  • Experience with data analysis and report automation
  • Experience with Lean/Six Sigma management concepts and/or certifications
  • Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends
  • Ability to multitask and work under pressure in a fast-paced, dynamic environment with tight deadlines
  • Excellent time management, organizational and interpersonal skills
Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Or?al, Toyota and many others. We?re the fastest-growing transportation company on the Fortune 500 list and we?re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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